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Robbery in broad daylight INSIDE CONGRESS Charlie Manalo 09/15/2011

Thursday, September 15, 2011

Robbery in broad daylight

Charlie Manalo
Last June 27, Skycable, for no apparent reason, “temporarily disconnected” my cable service. Seeking clarification, I was told by its personnel there was no reason on their part to disconnect my service as my payment for that month covers up to the 29th of June. But since they could not find ways to re-connect my cable service that moment, telling me it would take them at least three days to fix the problem, I told them to just disconnect totally my cable service and that I was unsubscribing from Skycable.

However, to my surprise, I still receive billing from Skycable for the next two months up to August with my bill running up to P2,700 even though my cable service had already been disconnected since the last week of June.

I again sought clarification from Skycable and I was told that its cut-off period for their billing was July 7 and that my cable service was only “officially disconnected” July 8. But since it had been Skycable’s practice not to charge their clients for the time their cable services had problems, I was expecting it would correct its error and reverse the charges..... MORE

SourceThe Daily Tribune

URL: http://www.tribuneonline.org/commentary/20110915com5.html

1 comment

Jesusa Bernardo said...

sobrang robber-holduper mga Lopezes dito ah.

"The amount [the Lopezes] are trying to collect from me would hardly buy me a sack of rice, but considering the millions of Skycable subscribers, the amount they have illegally collected could run to hundreds of millions if indeed they have been doing this to their other subscribers.

"And more importantly, if the Lopezes are found to have been conducting such practice on a habitual basis as if it is standard operating procedures for them to charge customers even for unrendered services, they should penalized. Heavily."

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