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Blind operators taught to sell at Moscow call center FEATURE 01/18/2010

Monday, January 18, 2010


Blind operators taught to sell at Moscow call center


FEATURE


01/18/2010

MOSCOW — Once encouraged to take dreary factory-line jobs making electric plugs and curlers, blind people in Moscow now have a new option: Working at a hi-tech call center.

The call center in northern Moscow employs almost 1,000 blind and visually impaired people, a bold experiment in a nation where people with disabilities struggle to find interesting jobs — or indeed any job at all.
With a rapid, confident sales pitch, one operator, Alexei Voronov, talked into his headset selling accountancy software..... MORE


SourceThe Daily Tribune

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