Blind operators taught to sell at Moscow call center FEATURE 01/18/2010

Blind operators taught to sell at Moscow call center FEATURE 01/18/2010 MOSCOW — Once encouraged to take dreary factory-line jobs making electric plugs and curlers, blind people in Moscow now have a new option: Working at a hi-tech call center. The call center in northern Moscow employs almost 1,000 blind and visually impaired people, a bold experiment in a nation where people with disabilities struggle to find interesting jobs — or indeed any job at all. With a rapid, confident sales pitch, one operator, Alexei Voronov, talked into his headset selling accountancy software..... MORE Source:  The Daily Tribune ALTERNATE URL: http://www.classicposters.com/commentary/20100118com5.html

COMMENTARY EDITORIAL Digging one’s own grave FRONTLINE Wrong focus ZOOMING IN Ampatuans have put federalism on hold DIE HARD III Recovery from a wasted decade FEATURE Blind operators taught to sell at Moscow call center HE SAYS Show some love SHE SAYS When disaster strikes